Contact Us

Get in touch with the Pensions and Insurance Authority. We're here to help with your inquiries and provide the information you need.

Send Us a Message

Get in Touch

Our Address

Stand No. 4618, Lubwa Road
Rhodespark, Lusaka
P/Bag 30x Ridgeway
Lusaka, ZAMBIA

Phone Numbers

Main: +260 211 251401/05

Pensions: +260 950 136663

Insurance: +260 950 136662

Fax: +260 211 251492

Email Addresses

General: pia@pia.org.zm

Complaints: complaints@pia.org.zm

Media: media@pia.org.zm

Operating Hours

Monday - Friday: 08:00 - 17:00 Hrs

Saturday: Closed

Sunday: Closed

Public Holidays: Closed

Emergency Contacts

For urgent matters and emergencies, please use the following contact information.

Emergency Hotline

+260 950 136660

Available 24/7 for urgent regulatory matters and emergencies.

Consumer Helpline

+260 950 136661

For consumer complaints and inquiries during business hours.

Whistleblowing

whistleblower@pia.org.zm

Report unethical practices and regulatory violations confidentially.

Related Links

Connect with other financial sector regulators and government institutions.

Securities Exchange Commission

Regulator of the securities and capital markets in Zambia.

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Bank of Zambia

Central bank responsible for monetary policy and financial stability.

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Competition Commission

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Financial Intelligence Center

Combats money laundering and financial crimes in Zambia.

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Ministry of Finance

Government ministry responsible for fiscal policy and economic management.

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Zambia Revenue Authority

Responsible for tax administration and collection in Zambia.

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